Resources for Administrative Professionals

IAAP is the hub of information for the administrative profession. Use the articles below to help you shape your administrative career and learn new office skills. Learn about the benefits of becoming an IAAP member here.

Professional portfolios demonstrate skills and experiences, and signify an admin’s dedication to his or her profession.

Do you need a job? Want to impress your boss? Think about creating an e-portfolio.

Ebony Waller originally created her online portfolio as part of...

Good grammar, like good health, demands vigilance. Neglect it and you’ll soon find yourself producing sloppy copy. This wasn’t so much of problem when we were in high school or college, which create a kind of artificial demand for fit language. In the professional world, it can seem...

We rely on email communication more than ever these days to get our message across. It’s become both a blessing and bane. Are you really communicating what you intended?

We’ve all learned the hard way how easy...

There are a lot of social media options out there, but when it comes to professional networking none hold a candle to the most popular platform out there: LinkedIn.

With more than 200 million registered users worldwide (as of January 2013), LinkedIn...

You work hard, eat lunch at your desk, stay late, catch up on email after hours, but you rarely ever get caught up. You are busy, you are getting things done. So why is it that at the end of the day, you still feel like you didn’t get anything done? 

It’s because the...

By Martha Stillman

For many adults, algebra is that subject they struggled through in high school and college, then gladly abandoned as they pursued their non-science or technology careers. But here's the truth: algebra...

By Roger Courville

In his brilliant book Start With Why, Simon Sinek makes a compelling case for what leading organizations do differently: They put...

Ask any regular Jill or Joe in Corporate America what the biggest waste of their time is and they’ll respond, “meetings.”

As meeting professionals, we know instinctively that meeting face to face is the most effective way to communicate policy, reinforce branding,...

Performance reviews can be the stuff of nightmares and fill competent professionals with fear, anxiety, and dread. Why? One reason employees dread reviews is because many companies, and even more managers, don’t understand the function and value of reviews as an opportunity for employee...

Travel planning – whether it’s for yourself or your executive – can be a harried experience if you’re not a seasoned pro. There are so many decisions to make. Where to stay? How to get there? Where to eat? What to bring? When to go? The wrong choice could leave you or,...