Resources for Administrative Professionals

IAAP is the hub of information for the administrative profession. Use the articles below to help you shape your administrative career and learn new office skills. Learn about the benefits of becoming an IAAP member here.

Do you have the personality to be a workplace leader? Here's a look at the common "Big 5" traits of leadership, according to the executive coaching company Working Resources. Consider the strategies below for developing...

Leadership. It’s a hot topic of career conversations that fuels a multi-billion dollar self-help industry. From highly effective habits to leadership models and personal accounts of extraordinary life-and-death circumstances—the topic touches everyone in some facet of their career....

By Christine Nolene

Managing records is often part of the job description of those working in the administrative profession. Often you’re called upon to not only managing your own records but the records of others...

There area new ways to change your thinking to get more done in less time without being exhausted, depleted and overwhelmed. You can be a stellar employee and still go home and be cheerful in your non-work environment. You can experience more meaning and impact in this amazing life.

When...

IAAP recently released its 2013 Benchmarking Survey report, a comprehensive portrait of administrative professionals. Here...

Positive feedback is fairly rare in our professional lives. That's why a recent survey from Business Management Daily is so gratifying. The International Association of Administrative Professionals was named one of the top resources for administrative professionals by the prominent industry...

School may be out for the summer, but that doesn’t mean you should take an educational break. Administrative professionals face an always evolving set of tasks and regular professional development is a necessity. A new survey from...

Okay, so you’ve been promoted to a supervisory position and you want to be successful but, dang, it’s tough out there, right? Here are some guidelines to help you through the maze.

Principle One: Don’t try to handle all situations by yourself. Find a...

Tell a room full of meeting planners that they can replace their heavy three-ring binder of banquet event orders with an iPad, or Android and you’ll have their attention and instant devotion. That’s because the back-breaking binder, which is any event’s bible, is widely...

Email management is one of the top issues I run into when helping my clients. And it’s not surprising: the average professional receives 50 to 80 emails a day. If you don’t have some kind of method or system for processing these messages, you will quickly end up...