Resources for Administrative Professionals

IAAP is the hub of information for the administrative profession. Use the articles below to help you shape your administrative career and learn new office skills. Learn about the benefits of becoming an IAAP member here.

In a one-on-one interview with OfficePro, licensed psychological counselor Gayron Haywood mentioned an...

Without good project management practices, whether in a traditional office or working on your own as a virtual assistant, you need insight and control over how much a project will cost you, how much time it will take, and what objectives you’re trying to achieve.

One of the ways to...

Right out of the gate, the smart, new administrative professional recognizes the implicit choice to either follow the crowd or to be a pacesetter.

Here are 10 ways new administrative professionals can strengthen and capitalize on their abilities, get noticed, and stay competitive in this...

A Pew Research Center poll a few years ago revealed that more than half of Gen Y respondents said that one of their goals is to become famous. It’s no wonder that fame is a goal in a society which values and rewards celebrities who are the highly confident, charismatic personalities that...

Traveling during the holidays can be both a joy and a curse for administrative professionals. It’s great to see loved ones and spend time with family and friends. However, planning a trip, and the process of getting there, can be a big headache. Administrative professionals often have...

Minute taking does not have to be difficult.

Remember the game, Telephone, that we played as kids? One person would whisper a message to the person beside them, and they would whisper it along to the person beside them. When the message reached the end of the line and the last...

When Eric Chen, MBA JD, Associate Professor of Business Administration at Saint Joseph College, got his first job, he had two bosses—Harry and John. Harry was a small, squirrely fellow in his thirties who had small glasses and...

By Kathryn Hawkins

Psychologists have developed a set of dimensions that are used to define the human personality, which every individual falling somewhere on the scale for each trait. Although organizational leaders don’t all behave in similar ways, a number of...

Here’s how prominent psychologist Dr. Guy Winch explains the difference between chronic complainers and the everyday, run-of-the-mill optimists and pessimists (that we tend to be):

• Optimists: See a glass half full....

Administrative professionals tend to know the ins and outs of their organizations better than anyone else in the company and juggle multiple roles throughout the day. IAAP’s most recent...