Office Skills

Visit the St. Louis campus of Boeing and you’ll soon discover that Antoinette Smith, CAP-OM, not only knows every inch of the campus, but that most everyone knows, and also respect, her. Through her 38-plus years of employment at Boeing, Smith has gained a reputation for being a leader, a mentor and an innovator, not just for her executives, but also for the administrative staff.

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Dr. Ronald Johnson's picture

How to Lead Teams to Innovation and Success

High-performing teams are a necessary driver for a competitive advantage in today’s global business environment. There are strategies to create and nurture functional, supportive teams that lead to innovative and successful outcomes.

Tom Blanchard opines, “None of us is as smart as all of us.” Team composition is a very important component of a successful team. Interview prospective team members and strive to select members with complementary and even contrary skills. Don’t choose a team of clones.

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Julie Perrine's picture

Document Collaboration: Tips & Resources for Using Word & Google Docs

As an administrative professional, chances are you collaborate on documents and spreadsheets with your team members, executives and other administrative professionals. Gone are the days of revision and attaching files to an e-mail. A plethora of tools and software exist, but the two most commonly used are Word’s Track Changes feature and Google Docs. Whether you’re a novice or you use one or both of these programs frequently, here are some tips and resources to collaborate on documents more effectively and efficiently.

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As an administrative professional, you are the gatekeeper, travel coordinator, expense tracker, concierge, scheduler, event manager and overall go-to person for everything. Every day is different and everyone knows you are the one who has all the answers.

Here are three ways LinkedIn can help you keep your reputation solid as a miracle worker:

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Mandi Stanley's picture

Four Reasons People Ignore Your Emails

You are being ignored. No one likes being ignored, but people are deleting your emails without even reading them. You’re writing these updates and memos and you’re attaching minutes and agendas for meetings, yet when everyone shows up, it’s quickly evident that no one read the information.  They received it, but they didn’t read it. That’s a problem---and a huge waste of time.

So, if you want your coworkers to continue to cast aside your emails without so much as a second glance, stick with these commonplace e-writing slights:

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Dave Bruns's picture

How To Fix Your Ugly Chart

Microsoft Excel is almost legendary for its ability to create ugly charts. The default settings often contain too much “bling.” Chart controls are numerous and intimidating, so many people choose to just leave them alone. As a result, you’ll see a lot of charts that look like this:

This chart is overly complicated and difficult to digest. But following the simple steps below, we can easily improve this chart. Are you ready? Great, let’s do it.
 

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Amy Randolph's picture

Tips for Attending and Hosting Networking Events

When I’m invited to an afterhours networking event, two questions never fail to cross my mind: 1) Will I know anyone there? 2) Do I have to go?

Social work events can be nerve-wracking, but they are also a fantastic way to work your way out of your comfort zone. Networking events present opportunities to meet people you might not meet otherwise and broaden your web of contacts.

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Face it. You’re not superman, superwoman or superhuman. In psychological circles, replacing old habits with new is called “shaping.” It’s a way of redefining attitudes so we can move toward positive results. It’s also a way of making friends with the clock, the calendar and our stressed-out selves. Replacing counterproductive, stress-inducing ideas doesn’t demand a career overhaul. It requires a change in thinking. If any of the following statements sound familiar, it may be time to rethink and release your workaholic ways.

Face it. You’re not superman, superwoman or superhuman.

In psychological circles, replacing old habits with new is called “shaping.” It’s a way of redefining attitudes so we can move toward positive results. It’s also a way of making friends with the clock, the calendar and our stressed-out selves.

Replacing counterproductive, stress-inducing ideas doesn’t demand a career overhaul. It requires a change in thinking. If any of the following statements sound familiar, it may be time to rethink and release your workaholic ways.

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Tracy Orpin's picture

The One Tool You Need To Plan Your Next Event

More and more administrative professionals are being asked to plan meetings and events for their employers. This is big job and it can be intimidating. Thankfully, there are some fantastic resources that will help make your gathering a success and help make you look good. I want to showcase one event/meeting planning tool that has proven to be particularly valuable for me throughout my career.

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In a one-on-one interview with OfficePro, licensed psychological counselor Gayron Haywood mentioned an arrangement he has pending with a global corporation. If the terms and schedule are ironed out, Haywood will help the company’s employees learn how to relax. Or as he calls it, chill out.

In a one-on-one interview with OfficePro, licensed psychological counselor Gayron Haywood mentioned an arrangement he has pending with a global corporation. If the terms and schedule are ironed out, Haywood will help the company’s employees learn how to relax. Or as he calls it, chill out.

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