Communication

Face it: managing multiple bosses is tough. And in this environment, reporting to more than one supervisor is becoming more and more prevalent, particularly as companies look to capture perceived cost savings and avoid layoffs. Here are four critical keys to success when you're juggling tasks for more than one boss.

When Eric Chen, MBA JD, Associate Professor of Business Administration at Saint Joseph College, got his first job, he had two bosses—Harry and John. Harry was a small, squirrely fellow in his thirties who had small glasses and squinted all the time. He was so high-strung that if he had too much coffee, he’d start shaking uncontrollably. John was about the same height as Harry, had six kids at home, and was always quick with a smile and a laugh. Harry’s management style was borne of a tough culture.

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Here’s how prominent psychologist Dr. Guy Winch explains the difference between chronic complainers and the everyday, run-of-the-mill optimists and pessimists (that we tend to be):

• Optimists: See a glass half full.

• Pessimists:See a glass half empty.

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Kimberly Medlock's picture

5 Easy Email Management Tips

Email management is one of the top issues I run into when helping my clients. And it’s not surprising: the average professional receives 50 to 80 emails a day. If you don’t have some kind of method or system for processing these messages, you will quickly end up with a backed-up inbox, which creates that constant worry of, “What’s fallen through the cracks?”

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Chrysta Bairre's picture

6 Rules for Outstanding Email Communication

We rely on email communication more than ever these days to get our message across. It’s become both a blessing and bane. Are you really communicating what you intended?

We’ve all learned the hard way how easy miscommunication is with email. The subtleties of a face-to-face or even phone conversation tend to get lost when transmitted digitally. Things you think are being said quite clearly can be obscure to the reader.

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iaap's picture

3 Business Phrases That Will Kill Your Communication

One of the ever-present evils that stalk writers like me are cliches. I'm certainly not the only person haunted by those ghosts, though. Modern pop culture and digital communication technology make it all too easy for this plague to spread.

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Chrysta Bairre's picture

To Say Or Not To Say In The Office

I read an article listing the top things never to say to your boss. It was a ridiculous article that focused on the boss’s needs and made employees sound like whiny self-centered complainers, which in my professional experience this is very rarely the case.

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iaap's picture

Personal Branding: 5 Keys To A New You In The New Year

By Tarah Remington Brown
IAAP Marketing Manager

The New Year is traditionally a time for reviewing what you’ve accomplished and what you’d like to improve upon. One of those items you may want to improve is your personal brand. Whether you are looking for a new job in the New Year or wanting to go for a promotion in 2013, honing your personal brand can help you achieve your goals.

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