Resources for Administrative Professionals

IAAP is the hub of information for the administrative profession. Use the articles below to help you shape your administrative career and learn new office skills. Learn about the benefits of becoming an IAAP member here.

The playground seems like a place for play - an unlikely place to take our professional cues. It turns out, however, that some of the most common childhood habits can actually work as resiliency-building tools.
Children often have naturally resilient tendencies – think about a toddler...

Albert Einstein’s undeniable words of wisdom ring true, even in the boardroom, “Peace cannot be kept by force. It can only be achieved by understanding.”

Conflict in a professional relationship or within a team is typically the result of miscommunication, personality...

I had a goal of increasing my technical knowledge while attending EFAM. To that end, I attended the...

Picture it: a small ballroom, round tables with 10 chairs each, and over 500 Administrative Professionals looking forward to pearls of wisdom at the...

My first order of business at EFAM was attending the Leadership...

Revitalization Announcement from IAAP Board

New information has just been announced regarding the IAAP Revitalization and Restructure! The...

All employees want to be valued for what they do and who they are. This is obviously true for administrative professionals as well.  Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers.  In fact, research has shown that the...

Social media is a vital tool for every administrative professional. Social sites, including LinkedIn, Twitter, and Facebook, can...

You’ve probably heard a lot about Excel pivot tables. In fact, people who are really into pivot tables tend to go on and on about how cool they are. It can be a little annoying. What’s the big deal? Why are pivot tables so cool?

The main reason pivot tables are cool is that...

It’s true! Millennials, Baby Boomers and Generation Xers can get along in the workplace.

With as many as five generations gathered around the office water cooler at the...