7 Must-Have Leadership Skills For Administrative Professionals

Chrysta Bairre's picture

No matter your day-to-day responsibilities or your specific role in your organization, you are a leader. Honing your leadership skills in the workplace helps you gain confidence, improves your work satisfaction, strengthens your resume, and sets you up for success in all you do! You and your work are in the spotlight during Administrative Professionals Week, so this is a great time to focus on the strengthening your skills as a leader of your office team.

Just because you aren’t a manager doesn’t mean you’re not a leader. The reverse also happens to be true- all managers are not necessarily leaders.

Whether you know it or not, you’re already a leader and you have the opportunity to make the most of your leadership potential!

You are a leader if you plan and organize events, lead meetings, facilitate groups, communicate and demonstrate organizational ethics and values, or develop and connect individuals and teams. As an administrative professional, employees at all levels look to you for guidance and leadership.

Professionals in an administrative role may not give much thought to leadership and building leadership skills but doing so can skyrocket your career potential and your professional success!

7 Leadership Skills for Administrative Professionals

1. Listen

Active listening helps leaders avoid miscommunications, identify problems, and discover solutions. Listening clarifies expectations, and helps co-workers and customers feel heard and understood.

Listening without judgment gives you the opportunity to be seen as a valued and trusted member of your organization.

2. Communicate

You communicate every day, but do you really say what you mean and mean what you say? Great leaders are great communicators- considering the needs and interests of their intended audience, sharing their ideas simply and succinctly.

Be specific, thoughtful, positive, and honest in your communication and you’re bound to inform and impress!

3. Plan

Planning provides direction through setting goals and defining objectives. Leaders use planning to determine organizational goals and the steps necessary to meet those goals, ensuring the company’s continued success.

When planning projects and events, think beyond the scope of your immediate task and align your goals with your organization’s goal for maximum success.

4. Motivate

The best leaders bring out the best in others. Encouraging and motivating others is a leadership skill that makes others feel great and helps everyone succeed.

Encourage and motivate by recognizing accomplishments, giving praise, and saying, “thanks”!

5. Delegate

Give others the opportunity to shine and you’ll show yourself to be a leader. As an added bonus, delegation frees up your time and effort for other things.

Delegate whenever possible, as much as possible- it leads to success!

6. Mentor

There are many opportunities to mentor others- from traditional mentoring relationships to simply offering to help a co-worker master a new skill. Mentors suggest improvements, provide helpful advice, and are role models, through using their own skills and experience to develop others.

Mentors help others be their best in sharing the best of themselves!

7. Lead

Be the best you can be and others will follow your lead. Instead of complaining about lack of leadership skills in your organization, be the person that leads! Be the type of leader you want, not only for others but for yourself, too. Take responsibility for your future and your success, and be the best in all you do.

Lead others in thought, attitude, and action, and you’ll be a great leader in your organization!

(Chrysta Bairre is a writer, speaker, work-life advocate, and professional development and employee engagement specialist. She publishes weekly articles on her blog, Live Love Work. Follow @livelovework to keep up with Chrysta on Twitter.)